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Quiz Demo

A progress quiz at the end of each unit of the course consolidates learning by identifying key parts of the content and providing feedback. The same type of quiz may also be used for less formal testing than is provided by our secure, proctored exam facility.

Select an answer for each of the following questions and click on "Submit."

(This quiz covers more content than what is presented in the multimedia.)

 1. A close, positive, relationship between two people communicating will:
a. Enable more efficient communications due to the sharing of context.
b. Have a positive effect on the attention and attitude parts of the filter.
c. Still not enable duplication of mental images.
d. Be more likely to create the desired effect.
e. All of the above.

2. Organizational Communications:

a. Are limited to supervisory, downward communications.
b. Are fully explained by rules and regulations in mechanistic organizations.
c. Are limited to formal, written instructions.
d. Need to flow downward, upward and laterally to serve various purposes.
e. Are needed almost solely in organic organizations for achieving synergy.

3. Boundary-less organizations:

a. Tend to require fewer communications since resources are free to interact.
b. Would only need lateral communications.
c. Would have flexible channels of communications.
d. Use verbal communications nearly exclusively.
e. Are always overwhelmed by the volume of unnecessary communications.

4. Which statement best describes an example of how communications can be assisted.

a. Large, bureaucratic organizations can use a separate, inverted pyramid structure external to the main organization for improved upward communications.
b. Build social links among laterally related individuals to foster that type of communication.
c. An "open door" management style will assist upward communication of one level.
d. Task forces and committees can foster horizontal communication.
e. All of the above.